Privacy Policy for HOA Companion
Effective Date: 01-01-2025
At HOA Companion (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and applications (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Phone number
- Property or HOA-related details
- Payment information (if applicable)
b. Usage Information:
- IP address
- Browser type
- Device information
- Pages visited and actions taken on our platform
c. Cookies & Tracking Technologies:
We may use cookies, pixels, and other tracking technologies to enhance your experience, understand user behavior, and improve our Services.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our Services
- Respond to inquiries and customer support requests
- Send updates, newsletters, or promotional materials (you can opt out anytime)
- Improve the performance and usability of our platform
- Process payments and transactions, where applicable
- Ensure compliance with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Trusted third-party service providers (e.g., hosting, payment processors, email platforms)
- Legal authorities if required by law or to protect our rights
- Affiliated entities, in the event of a merger, acquisition, or asset transfer
All third-party providers are required to handle your data securely and in compliance with applicable laws.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights & Choices
You have the right to:
- Access or correct your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority (where applicable)
To exercise your rights, contact us at [insert email address].
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Children’s Privacy
HOA Companion is not intended for use by children under 13, and we do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted here with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
HOA Companion
Email: support@hoacompanion.com